This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. ... giving you the knowledge and confidence to take control of the water your business needs. Water resources are under pressure because of climate change, population growth and a change in how we live our lives. Helping your business save more every day, Copyright Pennon Water Services. They are used to recognise you when you return to our website. By continuing to browse the website, you are agreeing to our use of cookies. We have teamed up with Affinity Water and farmers to benefit the environment, drinking water and soil health. As part of this two-tier municipal system, the City of Cambridge is responsible for its water distribution and wastewater infrastructure. By reducing your water consumption, you can reduce your bills, improve your carbon footprint and generate positive PR for your business. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Helping your business save more every day. A key priority is making sure water is there when you need it. Help to pay water bills We're calling on customers to ask us for help, if they have been financially affected by COVID-19 or any other reason. Login. Wastewater returns to Regional treatment facilities for processing through the sewer system.. Water distribution. By using this website you agree to the use of cookies. They include, for example, cookies that enable you to log into secure areas of our website, making use of e-billing services. We also look way off into the future to understand the demand for water, and actively encourage customers to reduce the amount of water they use to help preserve our precious resource. To contact us by phone, please call 0330 123 0206. If you decided to combine services with us, you can save both time and money. We’re committed to reducing customer bills over the next five years and helping customers who struggle to pay their water bill. Avoid putting fats, oils and grease (FOG), food, wet wipes and a range of other troublesome items down your drains for at least 31 consecutive days. Cookie policy. We were ranked first in the water industry’s league table for the three years to 2013/2014 and remain committed to improving our customer service. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your customer reference number or choice of language). We're committed to delivering low cost, high quality water to your business. 0330 123 0206. Did your poster win? We understand you’re busy, and want to get on with running your business, without having to think about water. If you are currently on registry hold for the non-payment of excise tax bills and you pay by e-check, you must wait seven business days before we process your release with the registry. By using this website you agree to the use of cookies. They include, for example, cookies that enable you to log into secure areas of our website, making use of e-billing services. As a matter of policy, BBB does not endorse any product, service or business. We're working in partnership with other utilities to provide services for the new village hall and nursery in Cottenham. Work is due to start on an essential project to install a water main in Impington for a new housing estate. Help and advice. It’s very important that we all use water mindfully to ensure there is enough to go around. Location of This Business 6-366 Hespeler Rd., Cambridge, ON N1R 6J6. All Rights Reserved, Application to change non-return to sewer percentage (H5), Change of meter type, size or location (B7), Request for sewerage charges to be removed from your account (C6), Request for supply / meter verification (C1), Request to have your surface water drainage charges removed from your account (C6), Submit customer complaint to Cambridge Water (wholesale) (F5). They are used to recognise you when you return to our website. Bill validation services Find out more. We already look after the billing and customer service of your water service, but your wastewater services are managed by another company. Cookie policy. BBB information and Business Profiles reflect the most current information available to us. We’re committed to delivering some of the highest quality water in the UK – every time you turn on your tap. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. How could you use water wisely? This details our payment arrangements for customers that are affected by Covid-19 and how we have classified customers as affected and therefore their eligibility to the repayment options. We strive to create an environment that is comfortable, professional and enjoyable for all members of your family. What do you think?