However, if you are IKEA Family member, damaged products during transportation or assembly, there will be free exchange/refund within 14 days. Avec ce e-mail, tu seras informé en détail sur la manière de récupérer ta commande en toute sécurité dans ton magasin IKEA. Quel que soit le montant de votre commande. These terms and conditions govern the click and collect service (the “Service”) we provide to you. IKEA will replace the damaged product with a new one, but depending on stock availability we might refund the full amount of purchase. Nos points de retrait sont exploités par un partenaire IKEA externe. This service can not book on the same day and It is possible from tomorrow to +3 days (If it exceeds available service quantity, will be closed early.). However, if you did not pick up on the scheduled date, the order will be canceled in 24hours and refund automatically. IKEA will try our best to deliver the products on the date customer have selected. En toute sécurité et sans contact. Start adding what you need in the shopping bag. Cliquez sur la carte ou connectez-vous sur le site Mondial Relay pour visualiser les POINT RELAIS® proposés dans votre quartier. If you lose your order confirmation, please contact IKEA Customer Supoort (1670-4532). Be sure to check out the pickup location before visiting the store.If you have many products to pick up, use the trolley to transport your parcel. - Read less. Vous pouvez retirer votre commande dès aujourd'hui (selon le magasin) suite au passage de votre commande en ligne, sur un créneau de 2 heures, dans la limite des créneaux disponibles. If one or more of your ordered items becomes unavailable, we will notify you by email before your selected pick-up timeframe. Check the boxes above to select locations before clicking "Subscribe". Un service rapide, pratique et abordable. Service charge. Lismore. We offer delivery to almost anywhere in Canada. However, depending on the stock situation there is maybe a situation where it is impossible to provide the product. Pricing. Launching special price:￦10,000 (Original online pickup service price is ￦15,000)*Operating hours are 10 am to 8pm. Did you find a product that you wanted? Les délais peuvent varier en fonction du magasin, l'information vous sera communiquée lors du passage de votre commande. Click & Collect your order from a collection point from $19. You will receive an important email confirming your subscription. Q: Is it possible to use the service when there's no stock at stores?A: It's only available when there's stock at the store. Cette liste est susceptible d'évoluer; privilégiez les informations s'affichant dans le panier au moment de la commande : l'option cliquez et emportez est proposée pour les magasins proposant ce service. Les points de retrait n’offrent aucun autre service IKEA. STEP2. Instructions . At the IKEA store, follow signage for Click & Collect to pick-up your order. IKEA will prepare the items. de manière pratique, en ligne, quand tu as le temps; tu paies en ligne, simplement et en toute sécurité; tu choisis librement l’heure à laquelle tu récupères tes achats; tu choisis librement le point de retrait le plus pratique pour toi.