Write to us. Jules Our aim is to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. To help you, we've put together a list of the most commonly asked questions, and contact details in case you don’t find what you’re looking for. The IKEA website uses cookies, which make the site simpler to use. Want to know more about our franchise system? You have successfully copied link. it seems to me that they removed the online chat backend service. Took ~5 minutes to resolve over chat. The department that mans the chat windows at http://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html are used to handling Refunds and returns, Looking For an Item, Cancel Order, Missing Item, Problem With an Order and other customer service issues. ... Have a chat with us 8am-8pm weekdays, 8am-6pm Saturday, and 9am-5pm Sunday. Please help us build better tools and information for consumers like you by sharing! I got my furniture damaged, filled out the form on Ikea website and never heard back from the customer service. If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. ... IKEA Services Contact Us IKEA Services Returns Policy Site MAP. IKEA Shop Online! You can help! If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. If you have a general question, our customer service representatives are available to assist you from 9am to 9pm EST. GetHuman and Ikea have no relationship whatsoever. My first order from IKEA. BYGGLEK collection - Launching in October. Or you can have a chat with us from 12pm to 5pm. If you are unable to cancel through our tool, we are currently only accepting emails for order cancellations. Where can I find IKEA reports and publications? Almost worked. We can usually help ensure a better outcome. You can also write to us. Did you know you can also participate in our design process? We will reply to you as soon as possible. We have 5,000 (+ counting!) IKEA stores are only allowed to sell within the country they are located. Live chat Contact us during business hours (8 am - 10 pm) using our live chat feature. If you have a question about your order or delivery status, our customer service representatives are available to assist you from 9am to 9pm EST. Welcome to IKEA CHAT! Question or query, help is at hand. Delivery information. Please try again soon. View our frequently asked questions to find the answer you're looking for. To do this, we are always looking for new partners who can supply products, components, raw materials and services. Same here. Co-create IKEA is a strategic development initiative to bring co-creation into our product development while supporting creativity and speed. I am missing ** items out of **! I described what pieces were damaged and the replacement parts are going to be shipped to me. Based in Liechtenstein and established in 1989, Interogo Foundation is the ultimate owner of Inter IKEA Group. If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. Let me know if anyone got through after sep 30. Contact IKEA today for a wide variety of Customer Service options. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies?