Get started with nothing more than a problem statement. Broaden your data sources: The best problem solvers that reflects an active openness to new ideas and data, and a suspicion of standard or conventional answers. Log in, « Accelerate: Building Strategic Agility (Book Summary), 7 Easy Steps to Bulletproof Problem-solving, The persona of problem-solving organizations, a drive to be working on the right problems, engaging teams around short duration work plans. Done right, your conclusions are an engaging story, supported with facts, analyses, and arguments that convince your audience of the merits of your recommended path. If not — which may be for good reasons around creativity or deciding to relax a constraint to open up new possibilities — you need to make the case here. We see many common errors that relate to the distribution of outcomes. Becoming Bulletproof Protect Yourself, Read People, Influence Situations, and Live Fearlessly (Book) : Poumpouras, Evy : "Former Secret Service agent and star of Bravo's Spy Games Evy Poumpouras shares lessons learned from protecting presidents, as well insights and skills from the oldest and most elite security force in the world to help you prepare for stressful situations, instantly … To lessen the impacts of cognitive biases: Try adding question marks to your hypotheses. Prioritize problems where both potential scale of impact your ability to influence are high. There are no summaries for this title yet. Availability bias: Availability bias is use of an existing mental map because it is readily at hand, rather than developing a new model for a new problem, or just being influenced by more recent facts or events. A set of observations or complications around the situation that creates the tension or dynamic that captures the problem. it was not one that the local management team wanted to hear. They are hypothesis driven and end-product oriented. Team distributed voting – One approach we have used is to assign each team member 10 votes; the most senior person votes last. Bush, Bill Clinton, George W. Bush, and Barack Obama. Evy Poumpouras - former Secret Service Agent to three Presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence … Wherever you can, target your problem-solving efforts at the highest level at which you can work, rather than solving for the interests only of smaller units. These include placing too much emphasis on the mean outcome, typically called the base case, and insufficient weight on outcomes that are one or even two standard deviations from the mean in a normal distribution. The most important biases to address are: Confirmation bias: Confirmation bias is falling in love with your one-day answer. We encourage you to think of problem-solving … There is no vague “I’ll look into X or Y.”. How has this evolved? BiblioCore: app19 Version 8.33.1 Last updated 2020/09/08 12:21. Don’t be intimidated by any problem you face. BiblioCore: app12 Version 8.33.1 Last updated 2020/09/08 12:21. Focus your work on the 20 % of the problem that yields 80 % of the benefit. Try talking to customers, suppliers, or better yet players in a different but related industry or space. Constructive confrontation – To disagree without being disagreeable. In Becoming Bulletproof you will learn how performing just four simple moves can help you to regain the body you were meant to have; a body that is strong, powerful, … Return to your problem definition worksheet and remind yourself: What problem are we trying to solve? We never go off and build a model without a very good idea about what question it answers. Data-fishing expeditions or unfocused analysis that “boil the ocean” are likely to result in inefficient problem-solving.